Discover a powerful new way of selling.

Module One

Discover a better way of selling.

•  Understand the difference between relationship selling VS transactional selling
  
•  Learn what it takes to develop true win/win outcomes
•  Understand our confirmation biases
•  Uncover the best questions to ask your customer

Module Two

Empathy is your superpower.

• Why empathy is a skill we can all learn
• The three types of empathy
• Crafting empathetic responses
• The concept of understand first, then sell
• Spotting me centred questions
• Introduction to the salespersons scorecard

Module Three

Tell stories that change people.

• How stories connect us to our customer
• Uncovering our customers true paint point with the 5 why's
• The S.T.I.R framework for simple, compelling storytelling

Module Four

Develop a successful process.

• Understanding your selling process
• Creating quality interactions with our customer
• How we can build more trust with out customer
• The importance of alignment between your selling process and the brand promise
• Finding your sweet-spot (target customers)

Module Five

Master how you communicate.

• Building understanding through communication
• Choosing the right content for the right channel
• Creating powerful meeting agendas
• Mastering the follow-up
• Handling objections
• Creating value-driven customer solutions

Module Six

From Transactional to Relationship Selling.

• Shifting from transactional selling to relationship selling
• The customer health check
• When to walk away from a sale
• The final word, and your right of passage.